What scanner driver is required for eCapture Suite?
e4x eCapture Suite recognizes and is designed around the industry standard scanner driver called TWAIN. Be sure that when you are installing your scanner that this driver is installed as a prerequisite to e4x.
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How do I install e4x eCapture Suite?
The installation process is quite simple for user systems. The license server installation should be performed by skilled IT personnel or equivalent. Consult the Installation section of the e4x eCapture Suite Desktop Reference Manual for all installation-related details. This information can be found on the Documentation section of this site.
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How do I know what plugins have been installed for use in eCapture Suite?
When the e4x LaunchPad is launched, you should see a tab on the right side of the screen that is labeled with the equipped plugins. You can also click Tools>View License and the plugins will be visible in the license data.
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Lic
ensing
How do I get a license to use e4x eCapture Suite?
A license is granted at startup of e4x as long as there is an accessible license server available and there is an available license in the pool.
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How long is a license valid?
A license is valid for the life of the session or until such time as you quit the eCapture Suite application.
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How many licenses are available?
Generally, licenses are provisioned on a fee basis in groups of twenty.
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Where is the license server located?
The license server is installed by your IT organization or equivalent on your network. This location may be local or remote based on individual situations. You must have access to the license server prior to launching eCapture Suite.
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Are there any special conditions for the license server?
The license server runs on an application server running Apache Tomcat. It is recommended that this application server run on its own physical machine for performance reasons.
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Is Apache Tomcat the only application server environment?
At this time, yes. In the future, the license server will be compatible with BEA WebLogic and Jboss.
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What is the purpose of a profile?
A profile establishes how a given document will be handled by a specific repository it will be directed to. A profile also can be configured to tie any specific scanner function button to a repository. For every unique document there needs to be a profile built to handle that document as needed. Consult the section on Profile Creation in the e4x eCapture Suite Desktop Reference Manual available in the Documentation section of this site.
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What is meant by the term “custom properties” and do I have that capability?
Custom properties, also called metadata, provide the ability to reference some specific information and gather that information for later reference via a search function. We can OCR and index content or search on text as defined in the custom properties capability of the e4x profile.
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What should be placed in the Address field of the profile?
This represents the address of the repository server in either URL or IP address form. This field should be the address of the eRoom server.
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How do I use the navigation tree?
Once you have successfully logged in to the chosen repository, the navigation tree will be available for you to move within the repository to the destination for your content. As you select your destination, the information will populate the fields above the navigation tree window.
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How do I use the image field in the profile?
The image pane allows you to either retrieve from disk or scan an image from the scanner in order to perform OCR indexing on that image.
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How do I perform indexing on my image?
Move your mouse pointer to the area above and left of the target data. Click and drag a box around that data and then release the mouse button. Make sure you completely encase the data for accuracy. For more information, see the section on Profile Creation in the Desktop Reference Manual which can be found in the Documentation section of this site.
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Scanning Operations
How do I set up scanning operations for automatic scanning?
See the section on Automatic Mode in the Desktop Reference Manual. This information can be found in the Documentation section of this site.
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How do I setup scanning for Semi-Automatic scanning?
See the section on Semi-Automatic Mode in the Desktop Reference Manual located in the Documentation section of this site.
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Can I scan off-line from the repository?
No, not at this time. Licensing does not permit off-line operation.
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Knowledge Base
